Returns & Refunds
All Kimurawear products carry a 60 day guarantee against manufacturer's defects. If you experience an issue within this time period please contact customerservice@Kimurawear.com. All defective products outside this time period are reviewed by our customerservice department on a individual case. Kimurawear reserves the right to request the return of defective merchandise for future inspection, by our manufacturing department.
Returns or Exchanges:
All new merchandise (not washed, worn, altered), suitable for resale, may be returned for exchange or refund within 30 days of purchase. All returns must be in original packaging, with all tags attached, or they will be subject to a 20% restocking fee. Customer is responsible for cost incurred for returning product and, for exchanges, once Kimurawear receives the returned merchandise the exchange will be shipped to you. All returns or exchanges will be at the discretion of Kimurawear. Please email customerservice@Kimurawear.com If you purchased your Kimurawear products from a third party retailer, please contact them for any returns or exchanges.
Todays Heroes Inc. ( Kimurawear®). will not collect any personally-identifiable information about you (e.g., your name, address, telephone number or e-mail address) through our websites unless you have personally provided it to us voluntarily. If you do not want your personal data collected, please do not submit it.
When personal data is provided to us, Todays Heroes Inc. ( Kimurawear®). may use that information in the following, unless stated otherwise: we may store and process that information to better understand your needs and how we can improve our brand and customerservice; we may you this information to contact you; and/or we may provide other third parties with aggregate - but not individual - information about visitors to or users of our sites. We do not now, and do not intend to, sell, rent or market personal data about you to third parties.
Todays Heroes Inc. ( Kimurawear®). has no intention of collecting any personal data from individuals under thirteen years of age. Where appropriate, the Company will specifically instruct children not to submit such information on our websites and/or will take reasonable steps to ensure parental consent to such submission.
ADDITIONAL INFORMATION COLLECTED AUTOMATICALLY
We may at times automatically collect technical information when you connect to our site that is not personally-identifiable. Some examples of this type of information include the type of Browser you are using, the type of operating system you linked to our site.